Reduces stress and its negative consequences, e.g. mistakes, accidents, burnout, long-term illnesses, presenteeism (physically, but not mentally present)
GUIDANCE AND SUPPORT IN ALL
LIFE SITUATIONS
Our services
Locally designed services provided by a team dedicated to the Middle East and North Africa (MENA) region and understanding the nuances of local culture. Telephonic counselling available in Arabic, English, Hindu, Urdu and French. Our regional office is located in Dubai, UAE.
All of our programmes have been developed in response to the demands of the workplace, utilising our 40 years of global experience and 10 years of regional Employee Assistance Program (EAP) expertise.
We create targeted solutions to meet your strategic business objectives.
Core EAP Components
There are many components to an Employee Assistance Program (EAP), but the core of our EAP revolves around short term, solution-based counselling, either via telephone, video, face-to-face or internet.
Your Dedicated Account Manager & EAP Expert
WHY ICAS
We have been developing and implementing EAPs since 1987 and use our extensive experience to deliver the full spectrum of employee assistance services to all industry sectors.
We understand local culture and regional variations. Whatever the country, the issue or challenge, our services will meet the needs of a diverse population regardless of gender, cultural and religion in a variety of regional languages.
ICAS works closely with your business in order to understand its needs. We then provide solutions and services that are adapted to your businesses’ budget and unique requirements.
WHY ICAS
We have been developing and implementing EAPs since 1987 globally and since 2010 in the MENA region. We are the region’s only recognised Employee Assistance Program (EAP) provider. We use our extensive experience to deliver the full spectrum of employee assistance services to all industry sectors.
ICAS is a proud member of the Employee Assistance Professionals Association (EAPA) and the Employee Assistance European Forum (EAEF).
We understand local culture and regional variations. Whatever the country, the issue or challenge, our services will meet the needs of a diverse population regardless of gender, culture or religion in a variety of regional languages.
ICAS works closely with your business in order to understand it’s needs. We then provide solutions and services that are adapted to your budget and unique requirements.
Data protection
ICAS is registered as a data controller with the Information Commissioner’s Office. We are fully compliant with data protection regulation including Global Data Privacy Regulations (GDPR). In addition, our counselors are all subject to professional confidentiality and strict ethical guidelines. This is how we guarantee the legal conformity of our Employee Assistance Program (EAP).
Data protection
ICAS is registered as a data controller and processor with the Information Commissioner’s Office. We are fully compliant with the European Union General Data Protection Regulations (GDPR). In addition, our counselors are all subject to professional confidentiality and strict ethical guidelines. This is how we guarantee the legal conformity of our Employee Assistance Program (EAP).